April 23, 2025

Digital Voices in AI: Enhancing Guest Experience with Accents and Variety

Authors

Stephen Hoops

Stephen Hoops is the Content Marketing Manager at Slang AI, a phone answering solution that helps restaurants use voice AI to provide world-class guest experiences. With over 10 years of experience in digital marketing, Stephen has spent his career helping countless brands develop content that buyers and customers love. Although he’s more of a vinyl nerd, Stephen can easily debate why the bench scraper is the most underrated kitchen tool. And while his baked ziti isn’t half bad, Stephen greatly admires culinary and restaurant professionals.

Rebecca Evanhoe

Rebecca Evanhoe is the Conversation Design Strategist at Slang AI, a phone answering solution that helps restaurants use voice AI to provide world-class guest experiences. In her 12 years of working with AI, Rebecca has designed engaging experiences with voice assistants, chatbots, games, healthcare simulations, and more. She co-authored Conversations with Things: UX Design for Chat and Voice and teaches at Pratt Institute. In her pre-AI days, Rebecca worked as a server and manager at Pachama’s, a beloved fine dining restaurant in Lawrence, Kansas. Now she’s in Brooklyn, eating up the best food across NYC.

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