The Blog

Increased Reservations: Slang facilitated 1,200+ voice phone reservations in the last 90 days.

1,200+ Phone Reservations in 90 Days & a 93.8% Caller Satisfaction Rate. How? Dive in! 🍕📞

88.4% of calls were handled by Slang without human intervention, allowing staff to stay focused on in-house tasks and guests.

Crushing the Call Game: How Slang.ai Handled 88.4% of Burning Rice's Calls & Redefined Hospitality

🎉 Announcing Slang.ai’s $20M in funding

Lil Beaver Brewery saved 43 hours in labor and achieved an 85.7% caller satisfaction rating over the past 60 days with Slang.ai

Learn how Lil Beaver Brewery implemented Slang’s voice AI concierge to streamline their operations, save $774 in labor costs and attain an 85.7% caller satisfaction rate in 60 days, thereby enhancing customer service and minimizing missed business opportunities.

How Cul+ure Collective Hospitality Group captures hundreds of additional reservations each month with Slang.ai answering every call 24/7

Learn how Cul+ure Collective Hospitality Group leveraged Slang.ai to manage over 2,023 phone calls in 60 days effectively, save 125 labor hours, and save $1,766.25 in wages. Even more, they did so with a 98% caller satisfaction score.

A Comprehensive Guide To The Best Phone System For Restaurants

This blog post offers an in-depth comparison of six different types of phone systems—landline, VoIP, KSU, non-KSU, PBX, and AI—that restaurants could use, examining their installation, maintenance, and possible drawbacks. It concludes with an evaluation of the factors to consider when choosing a phone system, emphasizing the future potential of AI-based phone software like Slang.ai in improving customer service, efficiency, and profits in the restaurant business.

How a Full-Service Restaurant handled 7,700 reservation phone-calls with Slang.ai and maintained a 92% satisfaction score

Learn how a full-service restaurant in Miami, Florida improved customer satisfaction and increased sales by implementing Slang.ai’s phone concierge service to help streamline reservations, answer FAQs, and eliminate hold times.

Top 10 Reasons To Choose AI Phone Answering Vs. Restaurant Call Center Software

This blog post discusses the benefits of using AI-powered phone answering systems over traditional call center software in managing phone calls during peak hours for restaurants. The top 10 reasons include efficiency, 24/7 availability, cost-effectiveness, accuracy, personalization, and more.

How Slang.ai's Virtual Concierge Software Can Improve Customer Service and Boost Sales

Virtual concierge software, such as Slang.ai, can be used to provide customizable answers in real time to your callers questions. This improves the customer caller experience and ensures all revenue generating related questions are answered.

5 reasons why restaurants should use a virtual assistant phone answering service with their reservation system

Explore how to leverage a virtual phone answering service with your restaurant reservation system to maximize overall efficiency and customer happiness.

Integrating your restaurant POS with an automated answering service will make you the most popular spot on the block — here’s why

When all the systems you use can connect flawlessly with one another, you’ll find yourself with a business that’s more efficient and effective than ever.

How STUDS gained a 30% conversion rate on booking new appointments through Slang

Learn how STUDS leverages Slang as a scalable solution to give callers real-time and personalized answers

How restaurants use answering services to provide the best customer experience

Ensure a smooth customer experience even before they enter the restaurant with a friendly automated answering system.

Slangin' Success: A Review of 50 Restaurants That Kicked Ass in 2022 with the Help of Our Voice Concierge - Restaurant Phone Answering Service

How did Slang.ai's voice concierge restaurant phone answering service assist 50 of our randomly selected restaurants in 2022 by answering customer calls and providing valuable information?

How PLNT Burger saves hundreds of labor hours with Slang.ai

Learn how PLNT Burger saves hundreds of hours of staff time through restaurant call automation from Slang.ai

Missed Calls = Missed Revenue

Don’t leave money on the table. Ensure every call is answered, every time. A virtual answering service can help your business seize every opportunity by answering every call.

Restaurant phone call statistics to help you improve customer service

Restaurant phone call statistics show it’s important for restaurants to answer calls. But there’s a better way than just hoping the host has time to answer every call.

How companies are transforming their customer service with Slang.ai

Learn how the Slang.ai virtual answering system helps businesses reach new customers and answer all their questions at any time.

3 reasons to invest in a restaurant phone answering service

People who use an automated restaurant phone answering service get it. Less $$, better service. Here’s why you should get one →

Why customers call: How to streamline your business’s voicemail experience

By learning more about why customers call, small businesses can streamline customer service, cut costs, and improve guest experiences. Here’s how.

How the staffing shortage is changing the way restaurants and hospitality businesses operate

Business owners are struggling to keep up with demand amidst the staffing shortage. Here’s how to use tech to automate processes and provide better customer service.

AI is saving small businesses money *and* making their customers happier. Here’s how.

Wondering how you can use AI to improve customer service for your business? We’ve got the answers here.

What’s in your restaurant tech stack? The best restaurant technology—backed by data

With all of the restaurant technology on the market, what’s worth adding to your restaurant tech stack? Here are the top tools to help you serve more customers, with data.

17 Shopify customer experience apps to improve your eCommerce customer journey

Apps can help you build the best customer experience in 2022. Here are the top tools that improve your Shopify customer journey and tips on how to map it.

The new age of virtual answering services

Virtual answering services are helping to eliminate frustrating numerical voicemail systems and robot answering machines that don’t work. Here’s how.

Three helpful stats for shortstaffed restaurants

Here are three data-driven insights for restaurants that are currently understaffed.