February 13, 2025
February 2025 Releases
Get Richer Booking Data with Reservation Insights
OpenTable x Slang integration customers can now view in-depth details about how the integration is serving guests. View high-level reservation metrics alongside call pathway insights that will connect you to the diner’s experience as they navigate booking, canceling, or updating reservations directly through Slang.
Stay in the Know With Real-Time Conversation Topic Alerts
Ensure that you always follow up on important guest calls. With Conversation Topic Alerts, you can set up text and/or email notifications to get real-time intel when callers trigger topics you want to follow up on, like a private dining request, lost item complaint, or food poisoning concern.
