March 14, 2025

March 2025 Releases

Leverage Enhanced Conversation Topic Alerts

Conversation Topic Alerts enable you to get real-time text and/or email notifications when callers trigger topics you want to follow up on, like a private dining request, lost item complaint, or food poisoning concern. What’s more, email and SMS alerts now contain the name of the exact location that called in so it’s easier than ever to get call context on-the-go.