Guest Experience

How Multi-Concept Restaurant Groups Can Master Cross-Promotion

Digital Voices in AI: Enhancing Guest Experience with Accents and Variety

Redefining Guest Experiences: 7 Ways to Create a Hospitality Culture

7 Interview Questions for Restaurant Staff That Exemplify Hospitality

How High-Volume Restaurants Balance Profits and Service Quality

Learn how to balance profits and service quality in your high-volume restaurant workflow with speed, quality, top guest experience.

Serving Success: How Guest Feedback Boosts Your Restaurant's Game

Unearth the secret recipe to restaurant success: customer feedback. Check out this guide on why it's important and how to get more.

10 Killer Ideas to Create a Better Restaurant Guest Experience

How do you go from a spot with good food to an establishment with glowing reviews? Check out the top 10 ways to improve your restaurant customer experience.

Best Phone System for Restaurants: A Complete Guide [2024]

This blog post offers an in-depth comparison of six different types of phone systems—landline, VoIP, KSU, non-KSU, PBX, and AI—that restaurants could use, examining their installation, maintenance, and possible drawbacks. It concludes with an evaluation of the factors to consider when choosing a phone system, emphasizing the future potential of AI-based phone software like Slang.ai in improving customer service, efficiency, and profits in the restaurant business.

Why Integrating a POS With AI Phone Answering Makes You The Hot Spot

When all the systems you use can connect flawlessly with one another, you’ll find yourself with a business that’s more efficient and effective than ever.

How Answering Services Provide the Best Restaurant Customer Experience

Ensure a smooth customer experience even before they enter the restaurant with a friendly automated answering system.

50 Restaurants That Kicked Ass by Using an AI Phone Answering Service

How did Slang.ai's voice concierge restaurant phone answering service assist 50 of our randomly selected restaurants in 2022 by answering customer calls and providing valuable information?

Restaurant phone call statistics to help you improve customer service

Restaurant phone call statistics show it’s important for restaurants to answer calls. But there’s a better way than just hoping the host has time to answer every call.

How Companies Are Transforming Their Customer Service with Voice AI

Learn how the Slang.ai virtual answering system helps businesses reach new customers and answer all their questions at any time.

3 reasons to invest in a restaurant phone answering service

People who use an automated restaurant phone answering service get it. Less $$, better service. Here’s why you should get one →

Why Customers Call: How to Streamline a Business Voicemail Experience

By learning more about why customers call, small businesses can streamline customer service, cut costs, and improve guest experiences. Here’s how.

Here's How AI Saves Small Businesses Money & Makes Customers Happier

Wondering how you can use AI to improve customer service for your business? We’ve got the answers here.